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Lou Gerstner wrote, "People truly do what you inspect, not what you expect." … Lest we forget, these "inspection pages" exist because chief executives are "people" too.

Peter E. Greulich

Arvind Krishna: 2020-21 Revenue and Profit Performance

Published April 11, 2022
A color slide with the tagline: Arvind Krishna's Overall Revenue and Profit Performance from 2020 to 2021.
Arvind Krishna's 2020-21 Revenue and Profit Performance: 2020-21
  • The Importance of Revenue and Profit
  • Arvind Krishna's 2020-21 Revenue by the Numbers
  • Arvind Krishna's 2020-21 Net Income by the Numbers

​Evaluating Arvind Krishna's 2020-21 ​Revenue and Net Income (Profit)
What were Arvind Krishna's second-year 2020-21 revenue and profit performance numbers?

​For the full year of 2020, revenues were down 4.6% and profit was down 41%.
A worthless car is one that can’t move passengers or cargo between points "A" and "B" safely and reliably. Corporations, within a capitalist economy, lose value as they fail in their main purpose: moving products of competitively higher value off the showroom floor into a customer’s hands while generating enough profits to ensure a self-sustaining stakeholder ecosystem—enough money to invest equitably between customers, employees, shareholders, and their supportive societies.
​In this respect the following charts show that IBM has been failing to deliver products of higher value to its customers. Selling products at a profit is, ultimately, the responsibility of the corner office. These charts reflect what should be the two top priorities of the corner office, not earnings per share.

Long-term, sustainable revenue and profitability should be the chief executive’s two top performance metrics.
Arvind Krishna's 2020-21 ​​Revenue by the Numbers
  • ​​Arvind Krishna 2020–21 Revenue Performance​
    • ​​IBM Revenue was down $20 billion since the end of 2019, falling ​$3.5 billion in 2020 and falling $16.3 billion in 2021 to $57 billion—a 26% decline in revenue from the $77-billion corporation Arvind Krishna inherited from Virginia (Ginni) M. Rometty.
A bar chart showing Arvind Krishna's Revenue Performance from 2019 through 2021.
  • ​Krishna & Rometty 2011–21 Revenue Performance
    • ​​​IBM Revenue was down $49.6 billion since the end of 2011—a consistent, methodical, decade-long, decline of 46.4% from the $107-billion corporation Virginia (Ginni) M. Rometty inherited from Samuel J. Palmisano.
A bar chart showing Arvind Krishna's and Virginia (Ginni) M. Rometty's Revenue Performance from 2011 through 2021.
  • Krishna, Rometty, Palmisano & Gerstner 1999–2021 Revenue
    • ​​​​IBM Revenue was down $30.2 billion since the end of 1999. After achieving a history-setting, revenue high of $107 billion in 2011--IBM's Centennial--revenue's decline has been interrupted only once in a decade-long, interminable slide.
A bar chart showing Arvind Krishna's, Virginia (Ginni) M. Rometty's, Samuel J. Palmisano's and Louis V. Gerstner's Revenue Performance from 1999 through 2021.
Arvind Krishna's 2020-21 ​​Net Income (Profit) by the Numbers
  • ​Arvind Krishna 2020–21 Profit Performance​
    • ​IBM Net Income or Profit of $9.4 billion in 2019 was down $3.7 billion by the end of 2021, falling $3.8 billion in 2020 but increasing by a comparatively insignificant $.15 billion in 2021.​
A bar chart showing Arvind Krishna's Profit Performance from 2019 through 2021.
  • ​Krishna & Rometty 2011–21 Profit Performance
    • ​​​​IBM Net Income or Profit of $15.9 billion in 2011 was down $8.3 billion by the end of 2021, falling 64% since a achieving a two-decade-long peak in 2012.
A bar chart showing Arvind Krishna's and Virginia (Ginni) M. Rometty's Profit Performance from 2011 through 2021.
  • ​Krishna, Rometty, Palmisano & Gerstner 1999–2021 Profit
    • ​​​​​​IBM Net Income or Profit of $7.7 billion in 1999 was down $2 billion by the end of 2021, falling 25.5% after reaching a two-decade-high peak in 2012. This 21st Century summit was achieved through (1) financial engineering: workforce rebalancing, and (2) aggressive bookkeeping: pension plan changes, 401(k) retirement changes, severance pay reductions, and divestitures. In 2011-13 these non-sales oriented financial practices appeared to have reached their all-to-predictable limits.
A bar chart showing Arvind Krishna's, Virginia (Ginni) M. Rometty's, Samuel J. Palmisano's and Louis V. Gerstner's  Profit Performance from 1999 through 2021.
Return to Arvind Krishna's Overall Performance Home Page
© 2022 Peter E. Greulich. All Rights Reserved
​
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