At the end of 2021, every single 21st Century IBM employee produced 25% less revenue and when adjusted for inflation, 54% less; every single 21st Century IBM employee produced 14% less profit and when adjusted for inflation, 47% less.
Or as Tom Watson used to say, "Employee enthusiasm matters."
By keeping the importance of the man in mind, I find that we can promote self-supervision and cooperation, which I consider the most important assets of any organization.
The man is more important to me than the title. Nearly every captain of American industry was “just a man” in some organization a few years ago and carries his title and position today because he proved to be the right kind of a man.
Every man in any organization should be taught that his most important duty to himself and his company is to cooperate with his fellow workers. He should be taught that, regardless of his ability, his efforts must mesh . . . without friction . . . with the other gears of the business machine of which he is a part, if he is to be of value to the organization.
Thomas J. Watson Sr., "Personality in Business," 1917
Somehow, I always find it interesting that what we take for granted in what makes a winning "sports" team, we fail to consider critical in building a winning "business" team: A disciplined, cooperative football "team" will beat a bunch of "franchise players" posing as a team any day of the week.
Peter E. Greulich
If Tom Watson's over usage of the word "man" bothers you, may I suggest the following link to understand his usage of the word "man" within the context of the day (1917) and what he did to advance women in industry?
Peter E. Greulich
Pete has been studying IBM and early American corporate history since his retirement in 2011. These are his thoughts and musings, and of those whose biographies he has read with links to articles and book reviews on this website.