At the end of 2021, every single 21st Century IBM employee produced 25% less revenue and when adjusted for inflation, 54% less; every single 21st Century IBM employee produced 14% less profit and when adjusted for inflation, 47% less.
Or as Tom Watson used to say, "Employee enthusiasm matters."
Peter E. Greulich
Pete has been studying IBM and early American corporate history since his retirement in 2011. These are his thoughts and musings, and of those whose biographies he has read with links to articles and book reviews on this website.